Week 1–2
Understanding the workflow
We mapped a doctor's day with the two founding doctors, from the first prescription to the last follow-up.
DocFai — A complete digital healthcare ecosystem
Web application · Healthcare
DocFai is a digital healthcare ecosystem for doctors and clinics in Bangladesh. Prescriptions, patient records, appointments, telemedicine and AI support live in one platform, on the web and in the mobile app.
The problem
Paper, phone calls and memory held the clinic together.
Doctors wrote prescriptions by hand, patient history lived in folders, and the clinic booked appointments over the phone. So every follow-up depended on someone remembering it.
Prescriptions by hand
Handwritten prescriptions take time, and a misread drug name is an avoidable mistake.
Records in folders
Patient history sat in paper files and old chats, so the next visit started from zero.
Appointments on the phone
Bookings and follow-ups ran on calls and notes, which filled the day with admin instead of care.
No way to consult remotely
Patients outside the city had no digital path to their doctor, so care waited for travel.
What we built
A digital healthcare ecosystem for everyday clinical work.
DocFai brings the whole clinic into one secure platform. Doctors prescribe from a database of over 50,000 drugs and keep every record in one place. They also run appointments and the queue, and consult remotely when a visit is not possible.
Digital prescriptions
A verified database of over 50,000 drugs, so the doctor types a prescription once, prints it cleanly and saves it to the record.
One patient record
History, reports and prescriptions stay together, ready at the next visit or in the mobile app.
Appointments and queue
Chamber schedules, bookings and the waiting queue run in one view, with follow-ups planned in advance.
Telemedicine and AI support
Video consultations for distant patients, and AI suggestions for evaluation, treatment and investigations that the doctor reviews.
How it came together
Eight weeks, from workflow to AI.
We started with the doctors' daily routine and built the core in the first month. Then we added remote care and AI support.
Week 3–4
Building the core
Digital prescriptions, patient records and appointment management went live for the first clinics.
Week 5–6
Connecting care
Telemedicine and patient messaging joined the platform, so a consultation no longer needed a visit.
Week 7–8
Adding intelligence
AI suggestions for evaluation, treatment and investigations, always shown as support for the doctor's own decision.
The result
One platform, on the web and in the app.
DocFai is live at docfai.com, with a mobile app on Google Play and the App Store. Now doctors, nurses, pharmacists and labs work in the same ecosystem, each with their own role. The data stays encrypted and in sync between web and mobile.
DRDr. Riasat Alam & Dr. Palash Baran ChakrabortyCEO & Founder
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